Our 30-Day Guarantee
The Cosmopolitan Canine guarantees our potties for 30 days from the time of delivery. If your dog does not adapt to the potty within that time, we will be happy to give you a refund. The customer is responsible for return shipment arrangements and fees. Upon receipt of the potty and all accessories included with the original order, we will issue a refund of the purchase price less a 10% restocking fee and the original delivery charges.
No returns will be credited without authorization, which can be obtained by calling us at 713-523-4700. The potty and all components should be returned to: The Cosmopolitan Canine, 2200 Montrose Blvd., Houston, TX 77006. The potty must arrive unused and in the same condition as when you received it. Your refund will be credited at that time.